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Louvre Abu Dhabi membership
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24 October 2021
Louvre Abu Dhabi membership
Free entry to the museum and many extras
Louvre Abu Dhabi Visitor Guidelines
For your safety when visiting the museum, please note the following:
Louvre Abu Dhabi General Terms and Conditions of Sale
These terms and conditions of sale constitute the general terms and conditions for the sale of onsite, online and auditorium admission tickets of the Louvre Abu Dhabi. They apply without amendment or restriction to all products and services made available from time to time by the Louvre Abu Dhabi.
The Louvre Abu Dhabi reserves the right, in its absolute discretion, to vary, amend or modify these terms and conditions of sale at any time and without notice.
The products and services offered for sale on the website, onsite, and ticketing kiosk machines of the Louvre Abu Dhabi are only to private individuals and natural persons, for their own personal use and consumption. As a private individual, the buyer represents and warrants that he or she is not a professional or commercial buyer and is not attempting to acquire or use in any way the products and services offered for sale by the Louvre Abu Dhabi for professional or commercial use or for profit.
For all professional and commercial purchases of products and services of the Louvre Abu Dhabi, the buyer must contact the Louvre Abu Dhabi call centre: 600 56 55 66 or firstname.lastname@example.org
General Terms and Conditions of Sale for Accompanied Groups at Louvre Abu Dhabi can be found at https://www.louvreabudhabi.ae/en/visit/group-visits.
Louvre Abu Dhabi, Saadiyat Cultural District
Email: email@example.com (general inquiries)
Telephone: 600 56 55 66
E-mail: firstname.lastname@example.org (to make a booking)
The call centre is open from 9am to 7pm, seven days a week.
Methods of Payment
All prices are subject to change in the absolute discretion of the Louvre Abu Dhabi without notice. If the prices are changed, the prices applicable at the time of purchase of the admission tickets, products and services will apply.
The online purchase of admission tickets, products and/ or services, must be made by credit card. Purchases will be charged in United Arab Emirates Dirhams (AED).
The buyer's bank account will be debited once only by the Louvre Abu Dhabi via its secure payment site for the total amount of the admission tickets, products and/or services purchased by the buyer and only when the buyer has registered in accordance with the online procedure on the Louvre Abu Dhabi website.
Admission Tickets Check
All tickets are systematically checked in the museum by optical identification of the bar code printed on the ticket. Only tickets with a bar code and perfectly legible text will be accepted. Any partially printed, soiled, damaged or illegible tickets cannot be accepted. For virtual tickets downloaded onto the smartphone application, any smartphone screen support that is cracked/ damaged or has lighting problems will be rejected at the time of the admission check. It is prohibited to photograph, film, record or re-broadcast in any way, the bar code that appears on the tickets or to help any other person acting in this way.
Louvre Abu Dhabi reserves the right to refuse any access if presented with an admission ticket that does not comply with the conditions listed above.
Methods of Use for Admission Tickets
Admission tickets purchased on the Louvre Abu Dhabi website will be delivered by email to the email address supplied by the visitor. If the email from the Louvre Abu Dhabi is not received by the visitor, they should contact the Louvre Abu Dhabi immediately through the call center 600 56 55 66.
Complying with Visiting Rules
Visitors must comply with the Visitor rules of Louvre Abu Dhabi, which can be consulted at museum counters or at www.louvreabudhabi.ae
Any visitor who does not comply with the Visitor rules of Louvre Abu Dhabi may be denied access to the site without being entitled to a refund of their admission ticket.
Specific Terms and Conditions of Use for Louvre Abu Dhabi Art Club Memberships
Membership purchases are non-refundable and non-transferable.
Art Club Members will receive one card and will be able to bring one guest per visit; any lost cards will be replaced for a fee.
Published benefits may be changed or be unavailable at certain times, Louvre Abu Dhabi will try its best to keep members’ aware of any changes to benefits.
Louvre Abu Dhabi reserves the right to withdraw or withhold membership from any person that does not abide by the rules of the museum.
Louvre Abu Dhabi reserves the right to review membership fees and amend them from time to time. In case fees change, members will only be charged at renewal, should they choose to renew.
Additional identification for admittance may be required on occasion.
Personal data will be protected and remain confidential.
Specific Rules Concerning Admission into the Auditorium
Admission is guaranteed up to ten (10) minutes prior to the time indicated on the ticket. After this time, wait-listed patrons will be allowed into the Auditorium. Latecomers will not be permitted entry into the Auditorium before the scheduled intervals and their ticket will be non-refundable. Seats in the Auditorium are not allocated and are given on a first come, first served basis. Ticket holders are advised to arrive forty (40) to sixty (60) minutes prior to the start of events.
The use of mobile phones and all other electronic devices is strictly prohibited inside the Auditorium. Photography, filming and sound recordings are not authorized at any time during events. The visitor gives Louvre Abu Dhabi permission to record sound and video during events in the Auditorium and gives their express consent to appear as a visitor in any recordings used.
Eating and drinking are not permitted inside the Auditorium.
Children under the age of three (3) are not permitted into the Auditorium, except in the case of family events.
Cancellation and Reimbursement Requests
Admission tickets and associated product(s) and/or service(s) cannot be returned or exchanged and will not be reimbursed (including, without limitation, if lost or stolen).
No refund will be made after the payment for the purchase of the admission tickets, products and/or services is received by the Louvre Abu Dhabi.
The liability of the Louvre Abu Dhabi to the buyer in contract, tort or otherwise arising out of or in connection with the purchase of admission tickets is limited in all cases to an amount equal to the aggregate cost of the admission tickets, products and/or services purchased by the buyer.
The Louvre Abu Dhabi is not responsible for and will not be liable in contract, tort or otherwise for any cost, claim, action, damage or loss suffered or incurred by the buyer arising out of or in connection with:
These terms and conditions are governed by and will be construed in accordance with the laws of the United Arab Emirates as those laws are applied in the Emirate of Abu Dhabi.
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